improve3sixty@gmail.com

Privacy Policy

A. Introduction

  1. The privacy of our website visitors is very important to us and we are committed to protecting it. This privacy policy describes how we process personal information.
  2. Consenting to our use of cookies in accordance with the terms of this policy when you first visit our site enables us to use cookies each time you visit our site.

B. Collection of personal information

The following types of personal data may be collected, stored and used:
  1. information about your computer, including your IP address, geographic location, browser type and version, and operating system;
  2. information about your visits to and use of this website, including referral source, length of visit, page views and website navigation paths;
  3. information, such as your email address, that you enter when registering on our site;
  4. information you enter when creating a profile on our site, such as your name, profile photos, gender, birthday, relationship status, interests and hobbies, education and employment details;
  5. information such as your name and email address that you enter to set up your subscription to our emails and/or newsletters;
  6. information you enter when using services on our site;
  7. information that is generated when you use our site, including when, how often and under what circumstances you use it;
  8. information relating to anything you purchase, services you use or transactions you make through our site, including your name, address, telephone number, email address and credit card information;
  9. information that you post on our site with the intention of publishing it on the Internet, which includes your user name, profile photos and the content of your messages;
  10. information contained in any communications you send to us by email or through our website, including content and metadata;
  11. any other personal information you send to us.

Before you disclose another person's personal information to us, you must obtain that person's consent both to the disclosure and to the processing of that personal information in accordance with this Policy.

C. Use of personal information

Personal information provided to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following purposes:

  1. administering our website and business;
  2. personalizing our website for you;
  3. enabling you to use the services available on our website;
  4. sending you products purchased through our website;
  5. supply of services purchased through our website;
  6. sending you statements, invoices and payment reminders and collecting payments from you;
  7. sending you non-marketing commercial communications;
  8. sending you email notifications that you have specifically requested;
  9. sending you newsletters by e-mail, if you have given your consent to this (you can unsubscribe at any time);
  10. sending you marketing communications relating to our business or the businesses of carefully selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can tell us at any time if you no longer require marketing communications);
  11. providing third parties with statistical information about our users (but these third parties will not be able to identify any individual user from this information);
  12. dealing with queries and complaints made by or about you relating to our site;
  13. ensuring the security of our website and preventing fraud;
  14. verifying compliance with the terms and conditions governing your use of our site (including monitoring private messages sent through our site's private messaging service);
  15. other purposes.

If you submit personal information for publication on our site, we will publish and otherwise use that information in accordance with the license you grant to us.

Privacy settings can be used to limit the publication of your information on our site and can be adjusted using the privacy controls on the site.

We will not, without your express consent, provide your personal information to any third party for their or any other third party's direct marketing purposes.

D. Disclosure of Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as necessary for the purposes set out in this Policy.

We may disclose your personal information to any member of our group of companies (including our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this Policy.

We may disclose your personal information:

  1. to the extent provided by law;
  2. in connection with any current or prospective legal proceedings;
  3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  4. to the purchaser (or potential purchaser) of any business or asset that we sell (or plan to sell);
  5. to any person who, in our reasonable opinion, may apply to a court or other competent authority for disclosure of such personal information where, in our reasonable opinion, such court or authority is reasonably likely to order disclosure of such personal information.

Except as provided in this Policy, we will not provide your personal information to third parties.

E. International data transfer

  1. Information that we collect may be stored, processed in and transferred between any of the countries in which we operate so that we can use the information in accordance with this Policy.
  2. The information we collect may be transferred to the following countries, which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.
  3. Personal information that you publish on our site or submit for publication on our site may be available, via the Internet, around the world. We cannot prevent the use or misuse of such information by others.
  4. You expressly consent to the transfer of personal information described in this Section F.

F. Retention of personal information

  1. Section F sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
  2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
  3. Without prejudice to Article F-2, we will generally delete personal data falling into the categories specified below on the date/time specified below:
    1. type of personal data will be deleted {ENTER DATE/TIME};
    2. {ENTER ADDITIONAL DATES/TIMES}.
  4. Notwithstanding the other provisions of this Section G, we retain documents (including electronic documents) containing personal information:
    1. to the extent provided by law;
    2. if we believe that the documents may be relevant to any current or future legal proceedings;
    3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

G. Security of your personal information

  1. We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
  2. We will store all personal information you provide on our secure (password and firewall protected) servers.
  3. All electronic financial transactions carried out through our website will be protected by encryption technology.
  4. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data transmitted over the internet.
  5. You are responsible for maintaining the confidentiality of the password you use to access our site; we will not ask you for your password (except when you log in to our site).

H. Changes

We may update this policy from time to time by publishing a new version on our website. You should check this page periodically to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

I. Your Rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following conditions:

  1. payment of contribution {ENTER CONTRIBUTION AMOUNT IF REQUIRED};
  2. providing appropriate evidence of your identity ({ADJUST THE TEXT TO REFLECT YOUR POLICY FOR THIS PURPOSE, we will usually accept a notarised photocopy of your passport plus an original utility bill showing your current address}).

We may withhold personal information you request to the extent permitted by law.

You may at any time instruct us not to process your personal information for marketing purposes.

In practice, you will typically either expressly agree to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of our use of your personal information for marketing purposes.

J. Third Party Sites

Our site contains hyperlinks and information about third party sites. We do not control and are not responsible for the privacy policies and practices of third parties.

K. Updating information

Please let us know if the personal information we hold about you needs to be corrected or updated.

L. Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either “persistent” cookies or “session” cookies: persistent cookies are stored by a web browser and will remain valid until their set expiry date, unless deleted by the user before the expiry date; session cookies, on the other hand, expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. {SELECT THE ACCURATE FORMULATION we use only session cookies / only persistent cookies / both session and persistent cookies on our site.}

  1. Below are the names of the cookies we use on our site and the purposes for which they are used:
    1. We use Google Analytics and Adwords on our site to recognise a computer when a user {INCLUDES ALL USES FOR WHICH COOKIES ARE USED ON YOUR SITE visits the site / track users as they move around the site / enable the use of a shopping cart on the site / improve the usability of the site / analyse site usage / administer the site / prevent fraud and improve site security / personalise the site for each user / target advertisements that may be of particular interest to specific users / describe purposes)};
  2. Most browsers allow you to refuse to accept cookies, for example:
    1. In Internet Explorer (version 10), you can block cookies using the cookie handling override settings by clicking Tools, Internet Options, Privacy, and then Advanced Settings;
    2. In Firefox (version 24), you can block all cookies by clicking Tools, Options, Privacy, selecting Use custom settings for history from the drop-down menu, and unchecking Accept cookies from sites;
    3. In Chrome (version 29), you can block all cookies by going to the Customize and control menu and clicking Settings, Show advanced settings, Content settings, and then selecting Block sites from setting any data under the Cookies heading.

Blocking all cookies will negatively impact the usability of many websites. If you block cookies, you will not be able to use all the features of our site.

  1. You can delete cookies already stored on your computer, for example:
    1. In Internet Explorer (version 10), you must manually delete cookies (instructions for this can be found at http://support.microsoft.com/kb/278835 );
    2. In Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,” and “Privacy,” then selecting “Use custom settings for history,” clicking “Show cookies,” and then “Remove all cookies”;
    3. In Chrome (version 29), you can delete all cookies by going to the Customize and control menu and clicking Settings, Show advanced settings, Clear browsing data, and then selecting Delete cookies and other site and plugin data before clicking Clear browsing data.
  2. Blocking cookies will negatively impact the usability of many websites.
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